Before purchasing, please review our most common questions on the 12-Month Membership below…
❌ Can I cancel anytime?
Cancellation Policy – A MESS member who chooses the 12-month payment plan method may cancel their membership within the first 72 hours of enrollment for a $50 cancellation fee. After 72 hours the fee to cancel is the remaining cost of their membership agreement. All
💰 What if I don’t come into the studio for an entire month? Can I get a refund for that payment?
Refund Policy – All purchases are final sale and refunds are not provided for previous months on the membership regardless of whether the member has logged in to view the content.
📅 How often am I billed?
Billing Policy – Our billing system is automated and we do not have the ability to freeze or skip payments or adjust the billing cycle for any of our members. Upon signup MESS members who choose the 12 month payment plan method will be billed automatically every 30 days. Those who choose to the pay for their membership in full will only be charged once.
➡️ Can I get an extension or pause my membership?
Plan Extension Policy – Extending or pausing memberships is not something we generally do. However, if you are unable to use your membership and would like to request an extension on compassionate grounds please write to us. Decisions are made at the discretion of MESS and on a case by case basis.
🔆 Does this membership renew?
Plan Expiration Policy – Yes, at the end of the membership term, your membership will automatically renew. You will receive emails and notifications prior to this, and be given an opportunity to opt-out of renewal.
☝️ What if I want to upgrade to lifetime access?
Upgrade Policy – If a you choose the 12 month payment plan option (payments billed monthly), and wish to upgrade to lifetime access, you may do so within the first month of membership for a refund of your first payment. If you choose the pay in full option, and wish to upgrade to lifetime access, you may do so within the first month for a prorated partial refund of the remaining 11 months of membership.
🔓 Can I share my membership?
❓ Questions: Please see our terms and conditions for a full list of policies & descriptions, refer to our FAQ, and reach out to firstname.lastname@example.org with any questions.